After another amazing year (thank you to all of our fantastic customers), we are expanding our team, and are on the hunt for just the right person to join our small, friendly team.
In short . . .
We have a vacancy for a Customer Support & Social Media Assistant . . . ohhh fancy, right?! 😉
This is a full time role and we need someone who can commit to five days a week. Monday to Friday 8.30 – 4.30. Some evening work would be required to participate in our Facebook ‘lives’ but time would be taken off during the day to compensate.
Based in our Whitwick Church HQ LE67 5HA
The successful candidate will undergo a very rigorous six month probation period before employment is confirmed.
Salary approx £23 400 per annum
About You . . .
Do you have a passion for fashion? Oodles of drive & enthusiasm? Attention to detail? Do you love folders and post it notes? Do you take pleasure in doing a good job? Are you the Queen of Social Media? Do you have a passion for high levels of customer satisfaction? Are you a good all rounder, not afraid to get stuck in and love working as part of a team. Are you prepared to have fun with the team on our social media lives? Can you make a decent cup of coffee? Do you promise to indulge in cake on full fat Friday in the office? If you can honestly answer yes to all of these then we’d love to hear from you!
As a small team we need people who are committed to working hard, getting stuck in and the ethos of Elsie’s Attic. No drama lamas thanks, team players a must!
About The Role . . .
We are a small company and we need real team players who aren’t afraid to get stuck in. We believe that we should all be prepared to do whatever it takes in order to ensure we can deliver the best possible products in the best possible way for our customers and provide the best service. And by we, that includes us, Amanda & Steve the Founders and Directors.
You will provide administrative support to the whole team to ensure a smooth running of the business and a positive experience to our customers. You will be the first point of contact for all customers and will be skilled in ensuring they remain happy customers of ours.
You will also work closely with the Creative Director to ensure high levels of stock control & quality. A large part of the role will also involve working with the Creative Director to create and disseminate content for social media.
As a key member of a busy team you will:-
- Answer all incoming emails and social media comments from customers and followers
- Answer and deal with all telephone calls
- Add on new listings to the website
- Maintain stock on the back end of the website
- Create and deliver content for social media
- Plan and participate in Social Media ‘lives’
- Liaise with suppliers
- Order supplies for the office
- Ensure tidiness of main office, stock rooms and kitchen
- Participate in regular team meetings and one to one development meetings
- Eat cake on Fridays
and much more!
What we can give you . . .
A comparable competitive salary with six monthly reviews and the opportunity to progress if you can really work hard and knock our socks off!
Company pension
A super cool place to work with amazing work mates
PS – you must love dogs as the Attic dogs are established members of the team and we have no plans to sack them!
To apply please email amanda@elsiesattic.co.uk with a covering letter and CV. We don’t accept applications via Facebook friend requests.
WE WILL CONSIDER APPLICATIONS AS THEY COME IN SO BE QUICK!
